Responsible Gaming
Gaming Should Be Entertainment, Not Income
At CMBC, we believe that online pokies should be enjoyed as a form of entertainment only. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. Please play responsibly and within your means.
If you find yourself gambling more than intended or experiencing negative impacts on your life, support is available.
Age Verification
You must be 18 years of age or older to access and use CMBC. In New Zealand, the legal age for gambling is 18 years old. We are committed to preventing underage gambling and comply with all local regulations.
If you are under 18, please do not proceed. If you have concerns about a young person's gambling, contact the organisations listed below.
Warning Signs of Problem Gambling
Do you recognise any of these warning signs in your own behaviour?
- Chasing losses by gambling more to win back money
- Gambling with money needed for essentials (rent, food, bills)
- Hiding gambling activity or lying about time/money spent
- Feeling anxious, irritable, or restless when not gambling
- Needing to gamble with increasing amounts to feel excitement
- Failed attempts to cut down or stop gambling
- Neglecting family, friends, work, or studies due to gambling
- Borrowing money or getting into debt to fund gambling
- Using gambling to escape problems or negative emotions
- Experiencing mood swings or depression related to gambling outcomes
If you recognise several of these signs, it may be time to seek help.
Self-Help Tools & Features
CMBC offers several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a chosen timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose over a defined period
- Reality Checks: Receive regular notifications during gaming sessions to remind you of time and money spent
- Self-Exclusion: Temporarily or permanently close your account if you need a break from gambling
- Session Limits: Set maximum time limits for each gaming session
Take advantage of these tools to keep gambling fun and within your control. Contact our support team for assistance in setting these limits.
Support Organisations
If you're struggling with gambling, help is available. We recommend contacting one of these trusted organisations:
New Zealand
- Gambling Helpline (Aotearoa New Zealand): Free, confidential 24/7 support
Phone: 0800 654 655
Website: www.gamblinghelpline.co.nz - Problem Gambling Foundation: Counselling and support services
Website: www.pgf.nz
International Support (for NZ Players)
- Gamblers Anonymous: International peer support network
Website: www.gamblersanonymous.org - Gambling Help Online (Australia):
Website: www.gamblinghelponline.org.au
All support services are free and confidential. Seeking help is a sign of strength, not weakness.
Take Action Today
If you believe you have a gambling problem, or if someone you know is struggling, please reach out for help immediately. The organisations above are staffed by trained professionals who understand problem gambling and can provide real support.
Remember: you are not alone, and recovery is possible. Contact the Gambling Helpline on 0800 654 655 today—it's free, confidential, and available 24/7.